We fix all of it.
At Crucible Digital, we specialize in transforming first-time pet product buyers into loyal superfans using our Retention Growth Engine™
We guarantee a minimum 15% increase in customer retention in 90 days.
No growth? We keep working for free until you get it.
You're Not Just Losing Sales, You're Leaking Profit
Most pet ecommerce brands lose 4 out of 5 customers after their first order.
That's not just disappointing, it's destructive to your bottom line.
What's killing pet brand loyalty?
These four profit-killers are silently destroying pet brands across the industry:
Sky-high acquisition costs
Facebook ads getting more expensive while returns stay flat. Pet brands now pay 3x more for the same customer.
Weak post-purchase strategy
No plan to nurture customers after the first sale. Pet owners want ongoing care guidance, not just products.
Generic loyalty tactics
Cookie-cutter points programs that "check the box" but drive no emotional connection with pet parents.
Lack of data visibility
Where churn and LTV drops happen is a complete mystery. You're flying blind in a data-driven world.
If this sounds familiar, you're not alone. Most growing pet brands hit this ceiling.
But you don't have to stay stuck there.
We help you turn that one-time buyer into your highest LTV customer without burning another dollar on Facebook ads to get there.
Meet The Retention Growth Engine™
Exclusively engineered for pet ecommerce brands, the Retention Growth Engine™ is a full-stack retention system that sparks real brand loyalty and drives repeat revenue fast, guaranteed.
Behavior-Based Loyalty Loops
Automation that nurtures customers based on pet care cycles, reorder timing, and behavior.
Churn Prevention Analytics
Identify churn patterns before they cost you. Trigger real-time recovery flows via SMS & email.
Community Anchoring & UGC
Build social proof and brand attachment through loyalty rewards, referral programs & memberships.
Performance Dashboards
Get fingertip access to real retention and LTV metrics. No more guessing, ever.
This isn't another "email flow." This is full-scope retention infrastructure built for your growth stage, your brand voice, and your specific pet-loving customers.
One brand was losing 80% of customers after the first order.
After 90 days with our system:
Retention hits harder than ad spend. Let us prove it.
Your Retention
or Our Risk
Your Pet Brand's Retention Success Guaranteed
We don't just claim ROI. We guarantee it or we keep working for free.
Our Iron-Clad Promise
We promise a minimum +15% increase in your customer retention within 90 days.
Not hitting our guarantee? We'll keep working beyond 90 days at zero extra charge until you see the results we promised.
Why This Matters for Pet Brands
Pet brands with strong customer retention see transformational growth:
Why wouldn't you bet on guaranteed results?
At Crucible Digital, we drive measurable revenue through your existing customers and guarantee results backed by data, not fluff.
Limited Availability
We're currently accepting a limited number of new pet brands per month to ensure quality deliverables and guaranteed results.
Quick & Actionable
Book your no-risk, 20-minute retention audit today and unlock predictable, high-LTV growth for your pet brand.
What You Get In Your Free Audit:
Retention leak diagnosis
Custom growth roadmap
Immediate action steps
No Pressure
Zero sales pitch
No Fluff
Only actionable insights
No Guesswork
Data-driven strategy
Just clarity, strategy, and guaranteed ROI for your pet brand.